Thanks Again!

Brad & Chad, thanks again for all the help! We were having a little trouble with a pour and a finish on a job last week. Brad & Chad really helped again. I can't say enough for all the help we have received when we have needed it! Anytime we have a question, someone is always there to lend a hand.

Thanks guys. we REALLY appreciate it!

Mark

The best is yet to come

Hello to all from T & H Construction, LLC. Hope everybody is having a great first part of the year, as the economy seems to be on an up swing business has been really picking up, hopefully for all of you as well. With Shirestone constantly being on the front line of new developments, I think the best is yet to come for all of us! Best wishes to everybody, hopefully all of you are pouring lots of Shirestone, and your businesses continue to grow and be successful.

Happy customer (Thanks Moses)

Philicia said...
After mistakenly using another installer in Oklahoma, Moses has taken very good care of us. He came to help make our countertops usable. We love the product but did not use the right installer. Thank you CounterStone for the phone support and help. If anyone is looking for installation of Shirestone in Oklahoma USE MOSES at CounterStone. His workmanship and customer service far outway his past competitor. This a great product but must be done right the first time.

Great Investment

It is great to see a blog spot where people can post all of the great benefits of having a Shirestone dealership and/or countertop. I purchased my dealership 2 years ago. If I hadn't, I would not be still building homes today. The countertops helped me increase my profits on my houses 10-20% depending on how much Shirestone they selected. Even in today's tough economic conditions, I have been able to compete and get profitable jobs to bring in the additional revenue I need to make while construction is slow.

As for the countertops themselves, everyone of my customers have absolutely loved their countertops in terms of color and usability. Sure I had some installer mistakes in the beginning, but problems in the tops are simple to fix and end up coming out beautiful in the end. Because of my success, other competing builders in my area are now wanting their own Shirestone dealerships. Thanks to the high character and integrity at Shirestone and Counterfit Systems, my investment and market are protected because they are not allowing a competing Shirestone dealer in my market. That says a lot about their desire to see Shirestone dealers succeed.

NO SHIRESTONE REGRETS

Hello fellow Shirestonians.
Great Blog. Its so nice to hear the good news about Shirestone. We are in our 3rd year of Dealership. We were so excited when we began our Shirestone experience. The possibilitys seems endless and we were sooo right. Our excitement for the product has only grown with our experience. This week we sold two new kitchens to repeat customers. We had installed their Shirestone counters 1 year and 2 years ago. Now they have purchased new homes and wanted the same great product and service. Only difference, now they want it thru the whole house. We have about a 50% repeat business record. No matter how small we take great care to make sure they know we appreciate the business.
Getting ready for the next home show later this month. Cant wait to show off new things we have created since the fall show.
Our customers love Shirestone. We hear the word LOVE many times after we complete a job.
We have developed a great relationship with many of our customers and they will defend Shirestone until they see that great Shirestone alter above.
We have NEVER had an unhappy customer. We have NEVER had the product fail.
The owners and corporate employees have been nothing short of total support. We called Matt in a panic during sealing of our first real job. It did not seem to be drying at all. Matt calmly and professionally walked us thru it. We were working in an unheated house and it was just taking longer to dry because of the cold. We turned up the heat and all was good. We feel so grateful to have the opportunity to work with such great people who genuinely want us to grow and succeed with them. I feel sorry for those who feel the need to elevate themselves by spreading lies and misinformation. Anyone who checks out public records of those making false accusation will see they have a history of failure.
As we say here: Dont Clone it Shirestone it!

Thanks For The Help!

I'd like to thank Matt Jecker and Chad Carlson for all the help they gave me last week over in Nixa. Matt spent some time with me helping color one of my tops that I had made for a beauty salon. He took the time to show me some little tricks that really helped the tops colors stand out.

Chad spent around three hours one on one training with me. He showed me some other really neat ways to get the colors to stand out. Chad and I talk on the phone at least once a week either I have a question (imagine that), to shoot the bull, or he is telling me about something really cool he has come up with.

I'm a very new dealer and I'm amazed at the support they have given me. Not once has a call with a question not been returned.

Thanks again guys, I really appreciate it!

Mark Collier
EncounterStone, LLC

Happy customer

Great blog! I wanted shirestone the moment I saw it at a nearby kitchen store. Chad and Megan Carlson from T & H Construction in Minnesota were extremely knowledgeable about the product and did an exceptional job installing our kitchen countertops - it has held up well over the years. We get a lot of compliments from people wondering what the material is.

Shire Fire

Happy New Year to all from CounterStone Designs, LLC

At CounterStone Designs, we view Shirestone as a journey, not a destination. Things are always changing and we continue to work diligently to hone our craft and take it to the next level.

One of the first impressions we (my wife and I) had of Shirestone was the creative possibility of this medium. This is not just another countertop product. This product is only limited by imagination and creativity.

When I first met Matt and Debbie, I was impressed with their warmth, personality and passion. During our initial training session, Debbie volunteered to baby-sit our yorkie, as it was too cold to leave her in the car. On another occasion, my wife and I sat down with Matt for a six-hour marathon design session resulting with many new ideas and creative design paths.

One of the strongest pillars at Shirestone is their support staff. Brad and Nan have answered so many questions and made countless helpful suggestions. They really deserve major kudos for their effort, patience and resourcefulness, helping us to advance on knowledge and understanding of Shirestone products and applications.

When called by someone interested in becoming a dealer, I try to break it down to a simple consideration of two parts. First, there is the mechanical side. You need to have the skills to understand the basic fundamentals of construction and able to execute the necessary foundational requirements. Lacking this, it is possible to develop these skills and come up to speed. The second part is the artistic side. You have to understand color, texture and form. You need to be able to visualize and be creative. Shirestone is quickly becoming an art form. If the right side of your brain isn’t tingling when you see Shirestone, you may not be dealer material. There are also the financial, business and marketing facets necessary, and each person needs to be able to determine if they can meet these criteria.

At CounterStone Designs, we have combined Shirestone with the hand-forged ironwork that has been a passion of mine for years. This creates an amalgamation of mediums that is very distinctive and opens a whole new paradigm of design possibilities. We can create vanities and tables with a look that is just not available anywhere else. We welcome Shirestone dealers to contact us if there is an interest in custom hand-forged iron bases.

We wish everyone a fruitful year in 2010.

Best regards,
Moses & Vicki Schilling
CounterStone Designs, LLC
Oklahoma City, OK
405.250.7530

counterstonedesigns.com

Moving on in 2010

First of all thanks to everyone who has posted and shown support for this blog, for Shirestone, and the good positive effort most of us dealers have put into our businesses and everyday lives. As with any business or anything you do you get out of it what you put into it. I was always told that the one who works the hardest or the one who puts in the best effort will be the one standing on top in the end, and that's how I've run my business. Now is that time where we all need to stand up put in that extra effort and go that extra mile to overcome these obstacles, whether they be slow economic times, or negativity and false claims, Shirestone is an outstanding product and company that I'm proud to support and be a part of. So I say lets all look at 2010 with new eyes and new visions and go out and make this the best year ever for your business and your lives. For every negative comment you hear go out and try to get two positive things out of it whether it be two new jobs lined up, or meeting those new designers, or getting some new displays out there. Lets all keep working for the positive and good things out there and keep moving on in 2010!

My wife, Nan, and I have been involved with Shiretone since its inception. We are indendent contractors and have installed over 100 countertops, both residential and commerical. Most of or jobs are the result of referrals. We have received only praise about the product and our workmanship from our clients.

We are still amazed by the transformation a Shirestone countertop makes in a room. The degree of texture, addition of backsplashes and a unique ability to pull colors from the room almost always results in a "wow" from our customers.

Shirestone has met, or exceeded expectaions, with all of our installations and we have had many customers call us back for additional installations. By the way, rewards also come in the form of profitability.

In addition to our business we have been part of the technical support team for Shirestone for a few years. We have been available 24/7 and still are today.

Bradley Custom Countertops
(417)739-5387